Terms & Conditions

1. Acceptance of Terms & Eligibility

These Terms and Conditions ("Terms", "Agreement") govern your access to and utilization of the applications, portals, APIs, and digital solutions provided by Baryons Tech Solutions Pvt. Ltd. ("Baryons", "we", "us", or "our"), a registered technology enterprise based in Lazimpat, Kathmandu-2, Nepal.

If you are registering or executing this Agreement on behalf of a school, educational board, academy, company, or other legal entity, you represent and warrant that you possess full legal authority to bind that entity to these Terms. If you lack such legal authority, or if you do not agree with any provision of these Terms, you must not install, register, or access our applications.

2. Products Covered & License Grant

Subject to your continuous compliance with this Agreement and timely payment of any applicable licensing or subscription fees, Baryons grants you a non-exclusive, non-transferable, non-sublicensable, revocable license to install and use our software on authorized devices solely for internal operational purposes:

3. User Accounts, Credentials & Access Controls

Access to our applications requires the creation of an authorized account with unique login credentials:

• Account Security: You are strictly responsible for maintaining the confidentiality of your username, password, and two-factor authentication tokens. You agree to notify Baryons immediately upon suspecting any unauthorized access to your account.
• Role-Based Access Control (RBAC): Within School MIS, access permissions are tiered (Super Administrator, School Principal, Teacher, Accountant, Student, Parent). Administrators must strictly assign permissions according to legitimate duties and ensure that staff credentials are terminated immediately upon employment conclusion.
• Accuracy of Account Data: You warrant that all information provided during registration or student/contact onboarding is accurate, current, and complete.

4. Offline Mode, Local Data Storage & Synchronization Disclaimers

A signature feature of our Mini CRM Mobile App (and select modules of the School MIS Mobile App) is the ability to operate in both offline and online environments:

5. Supabase Cloud Backend & Third-Party Infrastructure

Our applications utilize Supabase (PostgreSQL, authentication, and secure cloud storage) as the foundational cloud database provider:

• Database Protection: Cloud database access is strictly governed by Supabase Row-Level Security (RLS) policies, ensuring total multi-tenant data partitioning.
• Third-Party Infrastructure Dependency: While we select enterprise-grade infrastructure providers with high uptime records (99.9%), we do not control the physical data centers or international telecommunications lines of cloud hosts or cellular networks. Baryons shall not be held liable for temporary interruptions arising directly from upstream cloud hosting outages, regional internet blackouts, or local telecom service disruptions.

6. School & Institutional Customer Obligations

Subscribing schools, colleges, and educational administrators agree to adhere strictly to the following responsibilities:

• Authority & Legal Consent: The school certifies that it has obtained lawful consent from students and/or their parents/legal guardians to input, store, and process personal and academic records within the School MIS, in full compliance with the Individual Privacy Act, 2075 of Nepal and international child privacy standards (such as COPPA/GDPR principles).
• Data Accuracy: The school remains solely responsible for the correctness, integrity, and timely updating of student marks, attendance records, financial fee statements, and teacher assignments.
• Prompt Revocation: School administrators must immediately deactivate accounts of graduated or transferred students and departing staff members to prevent unauthorized data exposure.

7. Acceptable Use Policy & Prohibited Conduct

When accessing or using School MIS, Mini CRM, or our online services, you explicitly agree that you shall NOT:

• Reverse engineer, decompile, disassemble, or attempt to derive the source code, underlying algorithms, or Supabase database schemas of our applications.
• Bypass, alter, or breach any security controls, Row-Level Security policies, API tokens, or encryption mechanisms.
• Use automated bots, spiders, scrapers, or scripts to systematically harvest, extract, or mine data from our applications or portals.
• Upload, transmit, or store malicious code, viruses, worms, spyware, or any materials that infringe upon third-party intellectual property or privacy rights.
• Impersonate any individual, teacher, school official, or organization, or misrepresent affiliation with any student or institution.
• Resell, lease, sublicense, time-share, or commercially distribute access to our applications without prior written authorization from Baryons Tech Solutions.

8. Intellectual Property Rights & Customer Data Ownership

Our respective intellectual property rights are protected as follows:

• Baryons IP: All rights, title, and interest in and to School MIS, Mini CRM, all software code, visual designs, UI/UX workflows, graphics, trademarks, trade secrets, logos, and system architecture remain the exclusive proprietary property of Baryons Tech Solutions Pvt. Ltd.
• Customer Data Ownership: You retain complete ownership of all proprietary data, student academic records, lead records, and documents that you submit to our applications ("Customer Data"). Baryons claims no ownership rights over Customer Data. You grant Baryons a limited, worldwide license to host, copy, process, and display Customer Data strictly to the extent necessary to deliver and maintain our services.

9. Mobile App Store Terms (Apple App Store & Google Play)

If you download our mobile applications via Apple's App Store or the Google Play Store, the following terms apply:

• Acknowledgement: You acknowledge that this Agreement is concluded strictly between you and Baryons Tech Solutions Pvt. Ltd., and not with Apple Inc. ("Apple") or Google LLC ("Google"). Baryons is solely responsible for the applications and their contents.
• Maintenance & Support: Baryons is solely responsible for providing maintenance and support services for our mobile applications. Apple and Google have no obligation whatsoever to furnish any maintenance or support services.
• Warranty Disclaimers: In the event of any failure of the iOS application to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price for the application (if any). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever.
• Third-Party Beneficiary: You acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right to enforce these Terms against you as a third-party beneficiary.

10. Subscriptions, Invoicing & Billing Terms

Commercial licensing and SaaS terms are structured as follows:

• Institutional Agreements: School MIS licenses are provided under institutional service agreements detailing subscription cycles (annual or monthly), user tiers, implementation fees, and customized feature add-ons.
• Payment Timelines: Invoices issued by Baryons are payable within thirty (30) calendar days from receipt unless otherwise specified in your commercial contract.
• Suspension for Non-Payment: Failure to settle valid subscription invoices after written notification may result in temporary suspension of administrative and student portal access until overdue balances are cleared.
• Taxes: All quoted pricing is subject to applicable statutory Value Added Tax (VAT) or prevailing statutory taxes as prescribed by the Government of Nepal.

11. Warranties & "AS IS" Disclaimers

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE SCHOOL MIS AND MINI CRM APPLICATIONS, ASSOCIATED WEBSITES, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

BARYONS TECH SOLUTIONS PVT. LTD. EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR APPLICATIONS WILL OPERATE UNINTERRUPTED, COMPLETELY ERROR-FREE, OR IMMUNE FROM ALL MALICIOUS CYBERATTACKS, NOR DO WE WARRANT THAT LOCAL OFFLINE DATA ON COMPROMISED HARDWARE WILL BE PRESERVED IF THE DEVICE IS DAMAGED PRIOR TO SUPABASE SYNCHRONIZATION.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY THE LAWS OF NEPAL AND RELEVANT APPLICABLE JURISDICTIONS:

• IN NO EVENT SHALL BARYONS TECH SOLUTIONS PVT. LTD., ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES—INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS OPPORTUNITY, CORRUPTION OF DATA, OR TELECOMMUNICATION DOWNTIME—ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE OUR APPLICATIONS.
• THE AGGREGATE LIABILITY OF BARYONS FOR ANY AND ALL CLAIMS ARISING OUT OF THIS AGREEMENT SHALL BE STRICTLY LIMITED TO THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO BARYONS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

13. Termination & Suspension

This Agreement remains effective until terminated by either party:

• Termination by User: You may terminate this Agreement at any time by ceasing all use of our applications and requesting account deletion in accordance with our Privacy Policy.
• Termination by Baryons: We reserve the right to suspend or terminate your account immediately without prior notice if you breach any material provision of these Terms, engage in unlawful conduct, or attempt to compromise system integrity.
• Post-Termination Data Access: Upon contract termination of a School MIS license, the school shall be granted a period of thirty (30) calendar days to request and export student and academic records before institutional databases are purged from our Supabase servers.

14. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by, interpreted, and construed exclusively in accordance with the substantive laws of Nepal, including the Electronic Transactions Act, 2063 and the Individual Privacy Act, 2075.

Any dispute, controversy, or claim arising out of or relating to this Agreement, including its formation, breach, or termination, shall first be subjected to good-faith mutual consultation between executive representatives of both parties. If the dispute cannot be amicably settled within thirty (30) calendar days, it shall be submitted to the exclusive jurisdiction of the competent courts of Kathmandu, Nepal.

15. Contact Information & Official Inquiries

For questions, formal legal notices, or feedback concerning these Terms and Conditions, please communicate with us using the official channels below: